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Help & getting started

Quick guides to the core areas of SolicitorOS. Log in to your workspace to open each area.

Getting started guides

Adding users

Open Team, add a user, choose a role and set permissions.

Creating clients

Capture contact, client due diligence and UK GDPR information for each client.

Opening matters

Link the matter to a client and set the next action.

Invoices

Create VAT-aware invoices and record payments.

Client account entries

Record receipts, payments, transfers, refunds and reversals.

SolicitorOS AI

Draft, summarise and prepare — always reviewed by a solicitor.

Client portal & MLR 2017 documents

Client Portal → Generate Portal Link → WhatsApp or email it. The client uploads each MLR 2017 item; emailed documents are filed with “File it” on the client’s MLR 2017 page.

File notes without billing

On the matter, File notes record calls, attendances and discussions with no billing entry. “Bill this” only when you choose.

Your own numbering

Settings → matter and invoice prefix, format and next number, so numbering continues from your previous system.

Switching from another system

Imports takes clients, matters, unbilled time and documents; opening balances go in as opening entries. Your data exports in full at any time.

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