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For debt recovery · England & Wales

Software for debt recovery: the limitation date watched, the letter before claim ready, the money recovered on the client ledger.

A recovery desk is volume work where the dates decide everything. Six years under section 5 of the Limitation Act 1980, restarted by a part payment or an acknowledgment under section 29(5), and a file that runs out of time is a file the firm answers for. The desk keeps the clock on every debt, offers the next lawful step one at a time, and receipts what comes in to the client account under the client's own name.

Free for 7 days · No credit card · One flat price for the whole firm

What a file looks like in SolicitorOS.

Every step below is a screen in the product today, not a roadmap.

The book

Capture the debtor, the capital, the rate and the date the debt arose. Interest accrues on what the retainer provides for, and the limitation date is computed from the last thing that moved it rather than the day the debt arose.

The letter

A letter before claim, the step the Pre-Action Protocol for Debt Claims expects before proceedings. The desk records the day it went, because the protocol's clock runs from then.

The worklist

Every debt sorted by what may lawfully be done next, with the ones closest to their limitation date first. A promise to pay pauses the ladder and reappears the day it is broken.

Money in

Receipt what is recovered straight to the client account in the client's name, applied to costs, then interest, then capital. The commission bill is raised against the file and settled from the client account only against a bill delivered.

What it cost

The recovery report beside the rest of the books: what is out, what came in, and what recovering it cost, in the same ledger as the practice.

The parts of SolicitorOS debt recovery use most.

Questions debt recovery ask.

Does it work out when the debt runs out of time?

Yes. Six years under section 5 of the Limitation Act 1980, counted from the latest of the date the debt arose, a written acknowledgment, or a part payment, which restart the period under section 29(5). The register shows the days left and raises a file before it is lost.

Does a letter before claim stop the clock?

No, and the software does not imply otherwise. A letter does not interrupt limitation however firmly it is worded. Only an acknowledgment in writing, a part payment, or issuing the claim changes the position.

Does it handle regulated consumer credit debts?

Not yet, and it says so rather than guessing. A regulated agreement brings the Consumer Credit Act 1974 with it, and those notices are not built. The desk offers the ordinary letter before claim, which is the right step for the debts it does cover.

Where does the money recovered sit?

On the client account, on the client's own ledger against that file. It cannot be overdrawn, it is inside the five-weekly reconciliation, and the firm's commission leaves it only against a bill that has been delivered.

Which plan includes it?

Every plan, including Solo. The recovery desk sits on the matters feature, which is in all four packages. The plan decides how many people may sign in, nothing else.

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